Frequently Asked Questions
Everything you need to know about your Resilia® shopping experience.
What is the standard shipping time for Resilia® orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item that doesn't fit?
Resilia® offers a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What materials are used in Resilia® apparel?
We prioritize durability and comfort, using a blend of high-quality organic cotton, recycled polyester, and reinforced stitching to ensure every piece lives up to the Resilia® name.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website where you can monitor your delivery's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.